Draft procedure with sources
- 0 steps, each with its source; 0 labelled estimate.
- Held back for lack of a source: 1.
SOP Intelligence
Create a procedure from the source
Writing a clear, complete procedure from scratch is slow, and the written version often differs from what people actually do.
Demonstration: Northgate Distribution (fictional) · Distribution. Fictional data and a scripted answer.
The situation
- Organisation
- Northgate Distribution (fictional)
- Who is asking
- Warehouse operations manager
- Industry
- Distribution
- What happened
- A draft procedure was produced from a recorded forklift battery change, and the manager wants to know which steps are actually in the recording.
The question asked
Which steps of this draft come from the recording, and which did the drafting add?
What it reads, and who can see the result
- Recording transcript and moments fileWhat was said and shown, with timings.
- Draft procedure documentThe steps proposed.
- Reads
- The recording's transcript and detected moments, and the draft.
- Does not read
- Any other recording.
- Permission
- The manager attaches the recording and draft.
- Who sees it
- The manager and the safety officer.
Try it
Choose which statements go into the brief. A statement with no source is refused; each one you include carries its sources with it.
Procedure: change a forklift battery
Choose the statements to include. Each one carries its sources into the brief.
0 of 6 statements included · 1 held back for lack of a source.
The answer
Simulated answer. Written for this fictional case, not produced by a live model. Only the figures in it are computed, from what you decided above.
0 of 6 steps are in the procedure; 1 is held back because nothing supports it.
Each step in the procedure can be traced to a moment in the recording or to the manufacturer's note [S1][S2][S3]. The torque step has neither: the operator tightened the bolts but no value was spoken or shown, so the draft cannot state one.
The time estimate comes from the recording and is labelled as an estimate. A procedure that states only what its sources support is shorter than one that fills gaps, and safer.
Relies on: S1 · Recording R-18, 06:42 longS2 · Transcript of the operator's commentaryS3 · Manufacturer's battery handling note
Review and approval
The warehouse operations manager and the safety officer decides. Approving sends the sourced steps to the full review for approval. It does not publish anything, and the missing torque value must be supplied by a person.
Not ready to approve. Choose at least one supported statement for the brief first.
In the product this is a different person with the right permission. Here you play that role to see the rule.
What it produces
Limits of this example
- Only what the recording and note contain can be traced.
- A step that is right but unrecorded must be added by a person with the evidence.
- This is a scripted demonstration on fictional data. No model was called and no real organisation, person or result is shown.
More in SOP Intelligence
- Capture how work is really doneThe most valuable knowledge in an organisation sits in the heads of a few people, in old recordings, in scattered documents.
- Review and approve, as peopleA procedure that nobody accountable has approved is a liability, however well it reads.
- Publish a versioned, official releasePeople work from whichever copy they happen to find, and nobody can say which version was in force on a given day.
- Put the procedure where the work happensA procedure in a folder nobody opens does not change how work is done.
- Work in the language people think inA procedure that is only in one language is not read by everyone who needs it, and a careless translation can change its meaning.
- Ask questions of the approved proceduresPeople ask colleagues instead of reading, because finding the answer in a procedure is slow, and the colleague may be wrong.
The SOP Intelligence story · This capability in the full register